Terms and Conditions

Last Updated: July 7, 2026

Welcome to Chillionaire HVAC. By accessing or using chillionairehvac.com, contacting our dispatch center, or utilizing our technical services, you explicitly agree to be bound by the following comprehensive Terms and Conditions. Our ultimate goal is to help you Rule Your Climate, and these terms ensure a transparent, professional, and mutually beneficial relationship. Please read them carefully.

1. Scope of Services

 

Chillionaire HVAC provides specialized installation, repair, and maintenance services, which include but are not limited to:

  • HVAC Services: Residential and commercial air conditioning and heating system installation, repair, maintenance, and Portable AC Rentals.

  • Indoor Air Quality: Duct cleaning, UV purification, and ventilation solutions.

  • Refrigeration Services: Maintenance and repair of commercial cooling systems, prioritizing freezers and walk-in units.

  • Appliances & Restaurant Equipment: Upkeep and repair of essential commercial kitchen machinery.

We reserve the right to refuse service to anyone for any reason at any time, particularly if safety hazards are present at the service location.

2. Customer Responsibilities

 

By booking our services, you agree to:

  • Provide accurate and complete information regarding your equipment, property, and billing details.

  • Ensure a safe, accessible, and hazard-free work environment for our technicians upon their arrival.

  • Secure all pets and provide clear access to the HVAC units, freezers, or appliances requiring service.

3. Estimates, Pricing, and Payments

 

  • Estimates: Any written estimates provided are valid for 30 days. Verbal estimates are approximate and subject to change upon physical inspection by a technician.

  • Unforeseen Complications: Due to the complex nature of technical repairs, hidden damages may be discovered during the servicing of a unit. The customer will be promptly notified of any additional labor or part costs before further work proceeds.

  • Payment Terms: Payment is due in full immediately upon completion of the service visit unless a commercial billing arrangement, rental term, or financing contract is explicitly in place.

  • Late Fees: Overdue invoices may accrue interest at the maximum rate permitted by Florida law. Installed parts and equipment remain the absolute property of Chillionaire HVAC until the invoice is paid in full.

4. Preventive Maintenance Agreements

 

Customers enrolled in our structured Preventive Maintenance Agreements receive outlined seasonal tune-ups, priority emergency scheduling, and specific discounts. These agreements are non-refundable and non-transferable between properties without written approval from management.

5. Warranties and Guarantees

 

  • Labor Warranty: Workmanship provided by Chillionaire HVAC is covered by a standard service warranty, the exact duration of which will be specified on your final invoice.

  • Equipment Warranty: New systems and replacement parts are subject strictly to the manufacturer’s warranty. While we assist in facilitating warranty claims, Chillionaire HVAC is not liable for manufacturing defects, shipping delays for replacement parts, or manufacturer denials of claims.

6. Limitation of Liability and Disclaimers

 

  • Inventory and Spoilage: Chillionaire HVAC assumes zero liability for any loss of inventory, food spoilage, product degradation, or subsequent loss of business income resulting from the failure, delayed repair, or malfunction of commercial freezers, coolers, or restaurant equipment.

  • Incidental Damages: We are not liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or services. While our technicians exercise the utmost professional care, we are not responsible for unavoidable, pre-existing structural issues that become apparent during installations.

7. Cancellations and Rescheduling

 

We value the time of our technicians and our customers. We require a minimum of 24 hours’ notice for the cancellation or rescheduling of standard maintenance and repair appointments. Failure to provide this notice may result in a dispatch/cancellation fee. 24/7 Emergency dispatches are subject to separate immediate dispatch fees.

8. Intellectual Property

 

All content found on chillionairehvac.com, including text, graphics, logos, images, and software, is the property of Chillionaire HVAC and is protected by copyright and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

9. Dispute Resolution and Governing Law

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach thereof shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida.

10. Severability

 

If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole.

11. Contact Information

 

For formal inquiries, service disputes, or questions regarding these Terms and Conditions, please contact us at:

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